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Q&A: Feel Like Family at Friendlier Restaurant

Woodmere business celebrates milestone in the Five Towns.

Friendlier, which started out as a typical pizza place 35 years ago, has evolved into a full-fledged Italian restaurant, thanks to a major store expansion, an extensive menu and wine list, and some updated interior decorating.

As Vito Vinceslao and his uncle Mario Divella mark more than three decades serving the Five Towns, Vinceslao discussed the restaurant’s longevity with Patch.

How long have you owned Friendlier?

My father was a chef and then bought Friendlier in 1976. It was only six months old, and the place was brand spanking new.

What made your father decide to buy his own restaurant?

The American dream.

Why the Five Towns?

Soon after my father bought the place, we moved from Brooklyn to Woodmere. He heard of the Five Towns. Back then, the Five Towns was “The Five Towns.” It really meant something.

When did you come aboard?

My uncle Mario started working here when he was 16 years old. I just became a partner last year, but I worked here in my high school years until now.  

Did you always want to follow in your father’s footsteps and come into the family business?

I’ve always been here — all my life. I love this business. I always wanted to do this. Business is good, which is always a plus, and you meet a lot of people.

Do you primarily run the restaurant or do you cook too?

Mario and I can do everything in this place. A cook can walk out on me right now, and it would be no problem.

What sets Friendlier apart from all the other Italian restaurants in the area?

The key to our success is our food. And it’s a family-operated place, not like some others that are run by a manager or an employee. This is a neighborhood place. People come here, and it’s like a home away from home. Good economy, bad economy — we’re always steady. We have great, loyal clientele.

Have you made any significant changes to the restaurant over the years?

Many years ago we expanded. We took over a beauty salon next door. We add new dishes every week on the specials.  When we first came in, it was mostly pizza, baked ziti and chicken parm heroes — the basics. Our new theme is the “trattoria,” which is the beautiful wine selection, our extended menu and the décor is beautiful.

What are some menu favorites?

We sell a lot of our special salads, which is growing stronger and stronger. A lot of people get the roast chicken. Kids eat it, adults love it. It’s made with rosemary, garlic and a white wine sauce. And the Shrimp Mario is another [popular dish].

What do you want customers to take away from their experience at Friendlier?

Mario and I would like to thank everybody for their continued support. We make people feel at home here. They feel comfortable. They don’t feel robbed or rushed. We hardly need to give menus to people anymore, because they know what they want — they’re regulars. I think this is truly a hidden treasure.

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Bojames May 17, 2013 at 08:15 pm
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Gail May 21, 2013 at 05:33 pm
Chris - Educators also receive a $200-$250 tax credit on their personal income tax returns.
Chris Albanese May 17, 2013 at 04:05 pm
It's not just the teachers... As a parent of 2 going on 3 school aged children, I'm amazed at howRead More much our free public schools cost. We get a supply list every year of things like crayons and pencils which I get, although I don't see why it HAS to be crayola. The red crayon in the box from the 99 cents store is just as red as the one in the $4 box from someplace else. Also, I don't understand why I need to send in 4 boxes of tissues, paper towels, wipes, etc per child. When I was a kid, I remember keeping a little pack of kleenex in my desk for when I needed it. I'm sure the district can buy in bulk at half the cost to us and store it in the schools until needed. Also, as far as the teachers go, I'm not sure if they do it on LI, but when I was a SBM in the NYC DOE, we had what was called Teacher's Choice which was a check for $250 that every teacher would get on March 15 (?) to help pay for the classroom supplies they bought throughout the year. It always amazed me how many of the "supplies" were purchased on 03/14. I had the pleasure of denying some of the more bogus expenses. Also, anything they would spend above and beyond their reimbursement is now tax deductible I believe. My wife, sister, cousin and many friends were and some still are classroom teachers. I know firsthand how the good ones give much more than they get in their check(s). The trick is to weed out the ones that are only in it for the money, benefits and summers off and not the kids.
Shirley Hanein Lane May 19, 2013 at 05:50 pm
lilly, i just created a group on Facebook (Hewlett-Woodmere District 14 Budget Discussion) forRead More residents of district 14 to share and question. Maybe someone on the board will look at it. Please tell your friends. A copy of the budget is uploaded and can be reviewed. I believe residents should make informed decisions. Read it and see what jumps out at you and looks good, fishy, or just normal.
lilly May 19, 2013 at 03:36 pm
thanks Shirley- we have to keep posting to vote NO for the budget- I try to go to meetings and it isRead More ridiculous to hear how no one comes to the table with ideas of how NOT to SPEND our money! If there were only more people that would attend and stand up and speak up maybe it would change.
lilly May 14, 2013 at 02:18 pm
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Luncheon at Mother Kelly's
paul May 11, 2013 at 11:25 pm
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